ABOUT US

Resilience is core to us.
We seek to build up resilience in our clients through our customized programs.

Introduction

Resilience is important to Wand Inspiration.

When we design leadership, team or personal development programs for our clients, resilience is a key value we aim to build. As much as all of us have aspirations and goals for improvement, we are constantly facing changes and unexpected events that might throw us off balance. Fears, uncertainty and conflicts are part of our lives. But they do not have to rule our lives.

My own experience with setbacks and success has reinforced the need for individuals, families and teams to have more self-awareness, social and emotional support, as well as powerful mindsets and habits that will empower them to overcome challenges and achieve work-life fulfillment.

Wand Inspiration was founded in 2003, and we have been celebrating milestone anniversaries of “breathing life” (meaning of “Inspiration”) into thousands of people – students, parents, officers and executives.

Moving forward, we are committed to continually serve our clients and the community with love and excellence, as your trusted advisors, coaches and trainers.

Wendy Chua-Sullivan

Our Values

The WAND values define who we are and guide our relationships with our clients, our community and ourselves.

LOVE

TRUST

Love our work,
Love those we serve,
Love ourselves

Build trust with our clients and the people in our lives

EXCELLENCE

In all that we do and in all our relationships, always strive to improve

Our Approach

THE WAND APPROACH to maximizing the performance of high achievers was presented at the 25th International Congress of Applied Psychology by Wendy Chua. She wrote this paper after researching how her coaching methods were improving the academic, debating and sports performance of her students in Raffles Institution. Since 2002, she has continued to her WAND approach to programs designed for Singapore Armed Forces, Changi Airport Group, GIC and other private and public organizations. She has also mentored her team to be aware of this approach in the way they coach and facilitate. Its effectiveness in coaching has been seen in the improved performance of leaders, students and sportsmen.

This approach emphasizes the importance of:

Asking the W questions- what, what purpose, why, by when, who, what options, so that the participants are the ones thinking and being empowered to take actions.

W

Actions and Acknowledgement are crucial to build self-esteem and incremental improvements. Each sessions ends with an action plan for the coming weeks.

A

Being Neutral and Non-judgmental is the way of being that coaches and facilitators must have, so that psychological safety is created with the participants, and the conversations generates insights.

N

Individual Differences and making a Difference, no two participants are alike and it is important to respect differences and not compare, and throughout the program, coaches are asking themselves, “what difference am I making now?”.

D

Our Engagement Style and Methodology

Understanding that everyone is different, no two companies are similar too. As such, we highly value the diversity of clients who approach and trust us with their specific needs.

There is no two programs that are exactly the same and we do not offer off-the-shelf programs.

Our clients choose us because our team of facilitators and coaches in Wand Inspiration Network comes with diverse experience, training and qualifications and we understand their business intimately and deliver tailor made solutions to their business problems.

INITIAL MEETING

  • Taking time to connect and understand the requirements and context of each assignment is crucial to us.

  • Ask questions, in a neutral, non-judgmental attitude, with the aim of drawing up the appropriate action plans.


DESIGN PROCESS

  • Thoughtful; carefully analyzing the needs and curating the appropriate contents.

  • Engage and partner with our clients proactively to achieve their desired outcomes


CLIENT’S ENGAGEMENT

  • To maintain consistency throughout our client’s engagement, our team will meet to review, share and coach one another, as well as to share common tools and approaches in the engagement.

DEBRIEF SESSION

  • Feedback will be shared and solicited with the view of future support and engagements with higher levels of excellence.

Meet the Team

The WAND team is drawn from a rich variety of backgrounds and experiences in the corporate and education spheres. Our passion for life drew us together and creates a supportive environment of love and growth.

Led by Wendy who was a school psychologist and has a background in Educational Psychology, our team of facilitators collectively has vast experience in training, coaching, counselling, adventure learning and kinesthetic body works.

We believe that our commitment and authenticity will be the key to establishing rapport and trust, and to having our clients take responsible actions to improve themselves and the community.

WENDY CHUA-SULLIVAN
Founder and Managing Director

  • “Despite and because of the setbacks in your life, go and make a difference to someone else.” With this outlook on life, Wendy brings with her qualities of resilience, possibilities, energy and insights as she consults and coach clients, both corporate and senior executives, through problems, change and challenges.

    With an Executive Masters in Consulting and Coaching for Change from INSEAD (2015) and a First-Class Honours in Psychology from Simon Fraser University (1992), Wendy has over 20 years of experience applying her knowledge of psychology to education, leadership development and personal transformation, inspiring people to thrive through challenges.

    Her former roles include being the in-house psychologist and coach at Raffles Institution and McKinsey & Co. She was also appointed as Board Member to the National Library Board.

    Wendy’s work in raising emotional and team resilience has reached Canada, USA, Singapore, Indonesia, India, Malaysia, China and Taiwan. Furthermore, her expert views have been shared via her column “Life Lessons” in the Straits Times’ MIND YOUR BODY supplement, as well as the radio show “Aunt Agony in the Living Room” on 938LIVE.

    Using her deep understanding of psychodynamics and organizational systems, Wendy serves as consultant and coach to several organizations including GIC, Allied World, SingHealth, Google, the US Embassy, the Ministry of Defence and the Ministry of Education.

    She has presented her coaching approach and results at the 7th International Conference on Thinking (1997) and the International Congress of Applied Psychology (2002). She wrote 23 books on multiple intelligences and resilience. She is married, with four children.

    Her personal recreation includes dancing, staying in treehouses and drinking coffee with friends.

    Wendy’s Blog

ALBERT KING
Facilitator and Coach

  • A skilled facilitator of team building and leadership programs, Albert uses his understanding of individual, team and organizational systems to serve as a consultant and coach to large corporate clients and institutions. Albert’s passion for making a difference leaves insightful and remarkable impact to those he worked with.

    With over 30 years of finance and business experience and having lived and worked in South East Asia, New Zealand, Australia and United Kingdom, Albert has delivered over 1,000 programs in Singapore, Malaysia, Indonesia, Thailand, Taiwan, China, India, Australia, New Zealand, Turkey, Poland and Nepal. Some of his clients are the Ministry of Defence, Apple Computers, Google, the US Embassy and Singapore Sports Council.

    Albert believes in the boundless possibilities of every situation which can unleash the potential in every individual. He aims to facilitate that process in every program he co-creates with his clients, with great enthusiasm and clarity.

    Albert is the creator of RAISE the Bar: Global Leadership Tool Box, used for creating extraordinary results by ordinary people wanting more from life by being the best they can be. He was also the co-founder of MAD Learning Singapore.

    Albert’s milestones include establishment of the Lions Club of Singapore CyberCare. He spearheaded the CyberCare Leadership Service Learning Expedition sponsoring under-privileged youth from Singapore, Malaysia and Nepal to trek the foothills of Everest. In April 2009, he also raised funds for Make-A- Wish Foundation Singapore by trekking to Everest Base Camp. His personal recreation includes trekking, traveling and volunteering.

MICHELLE ONG
Facilitator and Coach

  • Building relationships easily in an open and trusting manner, Michelle is able to create deep impact on her clients so that they get the most and best of her knowledge and experience during her workshops and training. She is passionate to help individuals learn in an enjoyable and empowering way.

    Michelle Ong specializes in delivering high-quality skills development, management and leadership programmes for organizations and has trained professionals from both public and private sectors.

    Michelle’s approach to coaching and facilitation stems from the theories, models and practices of accelerated learning techniques with strong accents of experiential learning and application formats. Her style is interactive, participative and integrated in learning approach.

    Over the past ten years, Michelle has had the opportunity to impact and empower participants from various industries namely, civil service, healthcare, banking, media, international trade, education etc.

    Michelle values opportunities to participate in coaching, training and development programmes focused to support and enhance the learning potential and growth of others. She is committed and passionate about facilitating teams and have individuals grow, develop and succeed. She shares her passion, knowledge and experiences to encourage the journey of learning to be enjoyable and inspiring.

JONES LIEW
Facilitator and Coach

  • Jones believes in creating sustainable impact and performance for his corporate clients by using his wisdom, passion, creativity and dedication in his training and coaching programs. Furthermore, his ability to turn complex theories and concepts into simple applicable strategies helps participants overcome their own barriers and unleash their full potential.

    Jones joined Wand Inspiration Network as a facilitator and coach in 2014. Prior, he has spent 16 years working in industries like hospitality, MICE, financial services and staff development.

    In his facilitation and coaching career, Jones has served a wide range of corporate audiences and government bodies such as Unilever, OCBC, Carl Zeiss, SingTel, SingHealth, Singapore Armed Forces, Ministry of Home Affairs, Health Science Authority.

    His personalized, energetic and engaging style of working has also earned him personal recognition, such as being the youngest workshop speaker for Ministry of Education‘s Outdoor Education Conference.

    Besides being an ICF-Professional Certified Coach, Jones has a Bachelors in Business Management (HRM) from RMIT University and a Diploma in Hospitality Management from Temasek Polytechnic. He is also certified in NLP, ACTA, Points of You Coaching, Coaching with Enneagram in Business and a Certified Competent Trainer by Singapore Institute of Management.

    In 2017, Jones has also developed and launched a card game called “Emotions Run Wild” that focuses on building emotion quotient, emotion management and mastery.

    Jones’ mantra: “We only live once, so let’s live with passion, make dreams happen and keep smiling.”

RACHEL KEE
HR Consultant and Special Projects Lead

  • A people-oriented person, Rachel loves to see people and businesses becoming better versions of themselves. Constantly seeking challenges for growth and improvement herself, Rachel cherishes opportunities to empower and equip her clients with the right tools and resources that will lead them towards success.

    With a Bachelors in Business Studies and a Post-Graduate Diploma in Organizational Development and Change, Rachel spent 12 years in various corporate HR roles covering the full Talent Management cycle and shared services operations. She worked closely with CEOs and Head of Departments in formulating their human capital strategies, and develop competency and leadership development plans to stretch and maximize the full potential of each and every employee in order to deliver excellent business results.

    In the area of learning and development, she has been involved in strategizing and conceptualizing the design and development of training and other employee learning programs for areas like leadership and management, performance management and change management.

    Both a strategic and tactical player, Rachel is willing to roll up her sleeves and be directly involved with the design and implementation of HR projects and introduce new initiatives to drive results. Managing company through change is also a major strength that Rachel brings to the table. Having gone through 3 M&A transitions both as a buyer and a seller, she learnt how to bring a company through transitions without losing talents excessively, and help people navigate through change.

    With these practical and hands-on experience, Rachel hopes to partner with businesses who are looking to increase the value of their HR department, and tying them closely to their business operations and results.